Coldharbour recognises the importance of protecting your personal data and is committed to handling it responsibly and transparently. This policy explains how we collect, use and store your information when you interact with us.
What data we collect
We may collect the following information:
- Personal identification information, such as your name and email address
- Information you choose to share with us via contact forms or communications
- Information relating to your connection with rowing, UWE Boat Club, or Coldharbour
- Records of your engagement with our events, communications or donations
- Basic website usage data (such as pages visited), typically collected via cookies
How we collect your data
We collect data when you:
- Submit a form on our website (e.g. contact or enquiry forms)
- Sign up to receive updates or newsletters
- Make a donation or express interest in supporting the club
- Contact us directly via email or other channels
- Interact with our website through cookies or analytics tools
We may also receive data through trusted third-party platforms used to manage payments or communications.
Additional website analytics and tracking information
When you visit our website, we may automatically collect certain technical and usage information through analytics and tracking tools, including:
- IP address
- Browser type and device information
- Approximate geographic location
- Pages visited and time spent on the website
- Referral sources and interactions with the site
We use analytics tools, including Google Analytics, to help us understand how visitors use the website and improve the experience and performance of the site.
These tools may use cookies or similar technologies to collect information about how visitors interact with the website.
Where required, we will request your consent before placing non-essential cookies on your device.
You can manage or withdraw your cookie preferences at any time through our cookie settings or your browser settings.
Google Analytics may process data in accordance with Google’s own privacy policies and terms. More information can be found here: https://policies.google.com/privacy
How we use your data
We use your information to:
- Respond to enquiries and communicate with you
- Manage contributions and supporter relationships
- Share updates, events and opportunities (where you have opted in)
- Support the running and development of Coldharbour
- Improve our website and communications
We will only use your data for purposes that are relevant to the operation of the club.
How we store your data
Your data is stored securely on restricted-access systems and servers, and access is limited to members of the Coldharbour committee who require it for legitimate purposes.
We use trusted third-party platforms, including Google services, to store and manage data. You can find more information on how Google handles data here https://privacy.google.com/businesses/compliance/
Where other third-party platforms are used (such as payment providers or email tools), your data is stored in accordance with their respective privacy policies.
We retain your data only for as long as necessary to fulfil the purposes outlined above, or until you request its removal.
Marketing and communications
If you choose to receive updates from us, we may contact you about:
- Events and alumni activity
- Opportunities to support the club
- Relevant news and updates
You can opt out of communications at any time.
We do not sell or share your data with third parties for marketing purposes.
Your data protection rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Object to or restrict how your data is used
- Request transfer of your data to another organisation
To exercise any of these rights, please contact us via the contact form on our website.
Cookies
Our website uses cookies and similar technologies to support essential website functionality and help us understand how visitors use the site.
Some cookies may be used for analytics and performance measurement through tools such as Google Analytics.
You can manage or disable cookies through your browser settings.
Changes to this policy
We may update this policy from time to time. Any changes will be published on this page.
Contact
If you have any questions about this policy or your data, please contact us via the contact form on our website.